We do not accept any return or exchange unless the purchased product is defective. The returned defective product (if approved) will be checked with the receipt together and the product should be in the good condition. The packaging should also be in original condition in the original shipping container as received. 

If the product has been used or damaged by the customer, there will not be any refund. We will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the product, you will receive your refund within 5 working days after the confirmation.

If you have further inquiries, please contact us at [email protected] or +6016 920 2942.

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